#Opinion: opinion matters
Zendesk, Inc. (NYSE: ZEN) today released the Zendesk Customer Experience Trends Report 2020, analyzing how businesses can drive customer loyalty, what matters most to people when they engage with businesses, and what differentiates leading companies from their competitors. The annual report is based on global survey results and the Zendesk Benchmark, an index of product usage … [Read more...] about Insights on the Power of Service in Influencing Customer Loyalty
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